Privacy Policy

This Privacy Policy describes how Katie Alice Floral Design (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or interact with our website www.katiealicefloraldesign.co.uk (the “Site”). Your privacy is important to us, and we are committed to protecting your personal information.

1. Information We Collect

We collect various types of information in order to improve your experience on our Site. This includes:

Personal Information: When you voluntarily provide us with personal information, such as your name, email address, phone number, and payment information, we collect it to provide you with requested services or communications.
Non-Personal Information: This includes information that cannot be used to identify you, such as anonymous usage data, browser type, device type, referring/exit pages, and the date and time of your visit.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interaction with the Site to improve our services and offer personalized experiences.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

To provide, maintain, and improve the Site;
To communicate with you, respond to inquiries, and provide customer support;
To send promotional emails, newsletters, and marketing materials (you can opt out at any time);
To analyze and understand how users interact with the Site;
To process transactions and manage your orders;
To comply with legal obligations.

3. Sharing Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your information with third-party service providers that assist us in operating the Site, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You may opt out of receiving promotional communications by following the instructions in those communications or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Information].

5. Security of Your Information

We implement reasonable security measures to protect the personal information we collect. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

7. International Transfers

If you are accessing the Site from outside [Insert Country], your information may be transferred to and stored on servers located in different countries. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective when we post the revised policy on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.